Satisfied or Money Back Warranty

Your purchase doesn't suit you or you finally don't need it anymore?

BitzStore offers you the opportunity to return or exchange a product or your order within 21 days of receipt of your order.

Don't be taken too long to benefit from the BitzStore money back guarantee on all products for 21 days!

You are not obliged to return your entire order if you are not satisfied with any item you can return only that one.

Conditions of the BitzStore Satisfaction or Money-Back Guarantee

For any return or exchange so that your request is processed in the best conditions, the following conditions must be met:

• Contact us via our contact form, so that we are informed of the return.
• The product(s) returned must be in their original condition: complete packaging, unused merchandise, accompanied by its accessories.
• Return the product(s) to the following address:
  • BitzStore - 1160 route du crêt - 74700 Sallanches - France
• Be sure to use a routing method that provides proof of effective delivery and security.

Within a maximum of 21 days after receipt of your order.

Once your return is received, we will proceed to refund as soon as possible. The refund will be made by bank transfer, Paypal, re-credit on your bank account or in the form of a credit note that you will find in your personal space.