Your product is not for you it is not suitable for your desire ?
Bitz Store offers you the opportunity to make a return or an exchange a product within 14 days after receipt of your order.
Do not be taken by the time you receive the guarantee Money back Bitz store on all products for 14 days!
You are not forced to return your entire order if a single item is not for you. It should nevertheless be specified returned items, in writing or notify the invoice when returning.
To make a return or exchange, you must return the products in their original condition and packaging, along with your bill and the reason for your return.
Your bill is available and can be downloaded to your personal space under "my orders".
The return of products is the responsibility and expense of the purchaser.
For returns or exchanges, so that your application is processed under the best conditions, the following conditions must be met:
- The product in its original condition: complete packaging, goods not damaged, along with accessories.
- Copy of invoice.
- Sending package with post to the following address :
Bitz Store - 4 rue de la paroisse 78000 – Versailles – France
- Within a period of 14 days after receipt of your order.
- Ensure a forwarding method providing proof of his actual sending and safety.
Once your product is received, we will proceed to refund as soon as possible.
Reimbursement will be made by bank transfer or paypal, check or as a credit that you find in your personal space.