Data is at the heart of our company, whether it is given explicitly, such as when you fill out a form, or simply collected when you visit our website, it is necessary both for your experience on the website and for the improvement of our service.
However, we cannot do this just anyhow and without keeping you informed of why, how and what we collect and store during your visits and purchases at BitzStore.com.
During the process of purchasing or visiting BitzStore.com, BitzStore.com implements personal data processing in order to enable it to manage, bill, ship and track orders placed or simply to improve the experience on BitzStore.com.
We may also use this data to send you informational and/or prospecting emails if the visitor or buyer has previously given his authorization by subscribing to our mailing lists.
We inform you, when collecting your personal data, if certain data must be filled in or if they are optional.
The data that you transmit directly are in particular :
This data can be useful to us for example simply in the event that you place an order, or in the event that you encounter a problem creating an account.
The data collected automatically during your navigation :
These data can be fuzzy and seem intrusive are at the heart of the functioning of the web, that's why it seems important to us to give you some examples:
Some data are transmitted to our service providers and partners, as subcontractors in the sense of the RGPD, only in order to ensure a good management of orders and the follow-up of the commercial relationship, in particular :
Subcontractors may only act on our instruction. We or our subcontractors may also be required to disclose personal data if the legal authorities oblige us to do so.
Our website uses third-party services provided by companies such as: Google, Facebook, Twitter, YouTube, Pinterest or Instagram. Keep in mind that some service providers may be located or have facilities in a different jurisdiction than you.
We use web site usage measurement and analysis companies such as: Facebook and Google with global headquarters in the United States.
We use social networks and embedded content plug-ins such as Facebook, Twitter, YouTube, Pinterest or Instagram with global headquarters in the United States.
Through the user's interaction with these services, social network providers will be able to establish a connection with the user during the user's visit to the website, allowing the user to be informed of his or her visit and to analyze the corresponding information. The subsequent processing of personal data will be carried out under the responsibility of the social network provider, in accordance with the laws on data protection and privacy and in accordance with its data protection policies published on its website.
A cookie on the web is not a delicious little cookie with chocolate chips but a small text file in alphanumeric format deposited on the hard disk of the Internet user by the server of the website visited or by a third party service (social networks, web analytics service, etc...).
During your visits to BitzStore, cookies, provided that you have accepted them on your browser, record certain information that is stored in the memory of your device.
The user can refuse the recording of cookies or configure his browser to be warned before accepting cookies. To do so, the user will proceed to the configuration of his browser:
All data that we store are stored for a certain period of time and cannot be deleted due to legal obligations.
In accordance with the RGPD, the following rights are recognized regarding the processing of your data:
To exercise your rights, contact us by post at the address indicated in the legal notice or by e-mail via the contact form or by mail: contact@BitzStore.com.
In your request, clearly state your identity, specifying your full name and the e-mail address used to make a purchase or create an account, and the right(s) you are exercising.